Q: Do you ship products internationally? A: Yes, we offer international shipping to several countries, including Australia, the UK, the USA, Canada, and New Zealand. We also aim to provide local shipping options whenever possible.

For Australian Customers:

Q: What is the estimated delivery time for Australian orders? A: Orders within Australia are typically delivered within 2-4 working days for all metro postcodes. Regional delivery addresses may take up to 4-14 days for delivery. We may choose a courier service that ensures quicker delivery. 

All products are shipped from Sydney and Melbourne unless mentioned on the product page.

Q: Where are your warehouses located in Australia? A: Our furniture warehouse is based in Sydney, while our Massage Chairs product range stock is stored in a Melbourne warehouse. All other products are based in Sydney or Melbourne locations. Some products may ship from overseas locations, such as China or the USA, as indicated on the product page.

Q: What happens if you cannot fulfill my order in Australia? A: If we are unable to fulfill your order within Australia, we will contact you within 24 hours to offer you a full refund.

Q: Do your products come with warranties in Australia? A: Yes, we are an authorized reseller for all the brands we carry, and our products come with at least a 1-year warranty. This warranty does not exclude rights provided by the Australian Consumer Law.

For International Customers (UK, USA, Canada, New Zealand):

Q: What are the shipping options for international orders? A: We offer international shipping to the UK, the USA, Canada, and New Zealand. Depending on the product, we may ship from local warehouses in these countries or from our warehouses in Australia, China, or the USA.

Q: How can I check the shipping details for a specific product? A: To determine the shipping origin and estimated delivery time for a specific product, please refer to the product page, where we clearly indicate the shipping information.