Please be advised that we are shipping products Australia Wide only. Please check undeliverable postcodes (valid for some Furniture items and bulky items such as Massage Chairs ) for the locations we are unable to delivery bulky items.How are the items delivered?
- The item is shipped via Australia Post, Fastway or Allied Express, according to the size and weight of the item. A tracking number will also be updated to you after dispatch.
How can I cancel my order?
- Please note that we can only cancel your order if the item has not been dispatched from our warehouse. As we operate a fast and automated dispatching system if your order is processed and shipped out you will have to pay 35 per cent restocking fees and two-way freight cost.
- For customers in VIC, approximately 3 - 5 working days;
- For customers in NSW, SA, ACT, approximately 4 - 8 working days;
- For customers in QLD, NT,WA and TAS, approximately 7 - 10 working days.
- Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse.
- We are unable to guarantee delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.
- Most items will be dispatched within 1 to 3 business day after payment is received accept some apparels items that are stock oversees will leave in 1-5 business days.
Where can I find the delivery information?
- Tracking information will be emailed to you.