Massage Chairs Warranty

Warranty and Customer Support

Warranty Coverage: At, we stand behind the quality and performance of our products. All massage chairs in our inventory come with a minimum one-year warranty, unless otherwise specified for specific models. This warranty is a testament to our commitment to your satisfaction.

Australian Consumer Law Compliance: Rest assured, our products are fully compliant with the Australian Consumer Law. Your rights as a consumer are protected, and we're here to ensure that you receive the exceptional service you deserve.

Troubleshooting Assistance: In the unlikely event that you encounter an issue with your massage chair, we're ready to assist you. We may request a short video of the fault to better understand the problem. Our dedicated customer support team will guide you through troubleshooting steps to resolve the issue promptly.

Repair and Replacement Policy: Massage chairs are substantial and heavy items, making them more suitable for repair than replacement. If your massage chair requires attention, we will promptly deliver all new replacement parts to your address. In cases where we don't have an authorized service center near your location, we'll kindly ask you to obtain a repair quote from a local repair shop. Once authorized, all repair costs will be reimbursed.

Customer-Centric Approach: Our goal is to make sure you're satisfied with the performance of your massage chair. We make every effort to justify repairs and ensure your chair works optimally. If, despite our best efforts, the issue persists and your chair is still under warranty, we'll offer either a partial or full refund, depending on the circumstances.

At, your comfort and satisfaction are our top priorities. We're dedicated to delivering an exceptional shopping experience and providing prompt and effective support if any issues arise. Your trust in our products and services is greatly valued.